Privacy & cookies policy
This privacy & cookies policy (“Privacy & Cookies Policy”) explains what information Davaitravel.com collect about you, how Davaitravel.com use and process your personal information and how we use cookies. By using this Website (https://www.Davaitravel.com) (“Website”), you acknowledge and agree to be bound by the Privacy & Cookies Policy. All personal data that Davaitravel.com collect and process is stored on server. Davaitravel.com reserve the right to modify and update the Privacy & Cookies Policy from time to time, and any such changes will be posted on this web page. Please therefore check this web page every time before you use the Website.
Collection of information
When you visit the Website, Davaitravel.com will record data such as your log-in name, IP address, geographic data, operating system type, nationality and password, search preferences related to specific searches, as well as other generic Internet usage related data, and data (including personal data such emails or telephone numbers ) you provide on the Website in order to make your reservations and to manage them through your customer account.
Cookies
Cookies are small computer text files that can be stored in your computer’s hard drive or mobile device for the purposes of obtaining configuration information and analyzing your viewing habits.
Cookies are mainly used to facilitate your browsing experience by remembering the choices you have made – such as the language you prefer and the currency you use. They will also make sure you are recognized when you return to the Website.
Cookies cause no damage of any kind to your device and also help us secure the Website.
How do Davaitravel.com use cookies?
To make full use of our Website, either from a computer, tablet or mobile device, it is best to accept cookies in order to give us the opportunity to respond correctly and quickly to your queries.
Important: Cookies used in any part of the Website will not be deployed for collecting personal data such as your name, last name, address, payment information.
What type of cookies do DAVAITRAVEL.COM use?
Essential cookies:
These cookies are required to make the Website function correctly, to sign you in, to manage your bookings, to help you access secure areas (such as your customer account, which is created during your first hotel booking). Without these cookies, our Website would not work properly and you would not be able to use essential features.
Functionality cookies:
Functionality cookies are used to make a booking, to remember your preference settings on our Website such as your language preference and booking information used previously when you booked a hotel with Davaitravel.com. These cookies help you use our Website efficiently and effectively.
Performance and analytics cookies:
These cookies which cannot identify you personally, are used to gather information on how the website is being used by our visitors, to find out what works and what doesn't and how we can improve your experience on it. Davaitravel.com also use them to help us monitor how our visitors reach our site, the performances of our marketing campaigns and how effective our advertising is.
Advertising and third-party cookies:
With our permission, this type of cookie can be used by advertising and social networks. Their purposes are to show relevant and personalized adverts (targeted advertising), to limit the number of times the advertisements appear to you, to measure the performance of these advertisements. These cookies help select advertisements that are of interest to you on our Website and on third party sites.
How can you deactivate cookies?
If you have any concerns about our use of cookies, you can choose to disable them by modifying your browser settings to block certain types of cookies. To learn more about this procedure:
You can also check directly your browser help or use the links below from the major browsers:
· Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11-win-7 (choose your browser version)
· Chrome: https://support.google.com/chrome/answer/95647?hl=en (language menu on the bottom right of the page)
· Firefox: http://support.mozilla.org/en-US/locales (choose your language to access information)
· Safari: http://support.apple.com/kb/HT1677?viewlocale=en_US (language menu on the top right of the page)
· Opera: http://www.opera.com/help/tutorials/security/cookies/ (english only)
Personal Data
Davaitravel.com will need to collect your personal data such as your first and last name, telephone number, postal and email addresses, names of guests travelling with you, payment information (such as credit card number, cardholder name and expiration date).
Davaitravel.com will retain your personal data only for so long as is necessary for fulfilling the specific purposes for which it was collected or for purposes directly related to those specific purposes.
We may also receive information about you when you use certain social media services.
Refusal to provide the above information or the provision of incomplete or incorrect information may deny your access to certain services / functions of the Website, or may render Davaitravel.com unable to handle any enquiry you are making and to provide you with the services offered on the Website or may otherwise hinder the objectives of your visit to the Website.
Use of the information
You agree that your personal data provided to Davaitravel.com may be used and retained by Davaitravel.com for the following purposes and for other purposes as shall be agreed between you and Davaitravel.com or required by applicable laws, rules or regulations from time to time:
· to process your registration;
· to provide you with the requested products and services (mainly to process your reservation);
· to contact you in relation to your enquiries and complaints;
· to fulfill requests you have made;
· to verify your identity;
· to build features that will make the services available on the Website easier to use and for an improved user experience and general optimization purposes;
· to better understand the demographics of users of the Website to enable Davaitravel.com to provide better services tailored to your needs;
· to market Davaitravel.com’s products and those of third parties;
· to send you e-mail updates about Davaitravel.com’s products, promotions and events; and
· Fulfilling any other purposes relating to any of the above purposes.
Data protection
Your personal data will generally be kept confidential and will not be disclosed to any other person without your consent. However, your data will be used by (and disclosed to) third parties for the purposes for which it was collected. Your personal data may also be disclosed where Davaitravel.com is required to do so by law. In such situations, the recipient of the personal data may be located in a jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.
Davaitravel.com may share your personal data with third parties that it employs to perform services on its behalf, such as web hosting services, data analysis, marketing of products and services and providing customer service. All such third parties will be under an obligation to maintain the security and confidentiality of your personal data and to process such personal data only in accordance with Davaitravel.com’s instructions.
To prevent unauthorized access, Davaitravel.com maintain reasonable physical, electronic and organizational procedures to protect your personal data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.
Access to your Personal Data
You are entitled, in accordance with the Swiss Federal Act on Data Protection requirements, to check whether Davaitravel.com holds personal data about you and to have access to such data. If any such data is incorrect or inaccurate, you may request that such data is corrected or updated. You can also request that your personal data is removed from our customer database.
You can access and update your contact information by visiting the My Bookings page on the Davaitravel.com Website.
If you do not hold an account with us or wish to contact us in relation to any personal information that is not displayed in your account, or to close your account and remove your personal data, please send your request TO it@Davaitravel.com.
To protect your privacy and security, Davaitravel.com will take reasonable measures to verify your identity before granting access or making changes to your personal data. Any request to access your personal data will be answered within a reasonable timeframe after receipt of such request.
Please also note that we may retain certain information associated with your account, including but not limited to information for analytical purposes as well as for recordkeeping integrity.
Third party links
Where the Website contains hyperlinks and other pointers to internet websites operated by third parties (“Third Party Sites”), the Third Party Sites are not under the control of Davaitravel.com and Davaitravel.com are not responsible for the contents of any Third Party Site.
The links are provided for your information and convenience only and do not indicate expressly or impliedly, any endorsement by Davaitravel.com for the Third Party Site or the products or services provided at those sites. You link to any such Third Party Site entirely at your own risk.
Minors
If you are under the age of 18 or the legal age stated in your country, please do not attempt to send any personal data to Davaitravel.com without the consent of your parent or guardian.
Automatic collection of information
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Collection of personal information
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, or fill any online forms on the Website. When required, this information may include the following:
- Personal details such as name, country of residence, etc.
- Contact information such as email address, address, etc.
- Account details such as user name, unique user ID, password, etc.
- Information about other individuals such as your family members, friends, etc.
Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.
Use and processing of collected information
In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Send administrative information
- Request user feedback
- Improve user experience
- Enforce terms and conditions and policies
- Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Managing information
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so by contacting us.
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
Cookies
The Website and Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.
Email marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Links to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will post a notification on the main page of the Website. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected. Policy was created with WebsitePolicies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form
This document was last updated on October 6, 2020
